Staff Assistant

You will love being a part of our team at AAA if you have an interest in helping others while working for a company that puts its members first!

As a Staff Assistant , you aren’t just selling products, you are providing exceptional member experiences by representing AAA products and services. Every day is an opportunity for you to transform our guests into loyal members and provide them with the excellent customer service they’ve grown to expect. At AAA, your success is our success!

AAA Club Alliance is an exciting place to work. We strive to provide a secure working environment with many opportunities for career advancement.

At AAA, we encourage our team members to grow in their careers by helping to identify their passions and strengths. In addition to hands on experience, we strive to offer professional development every step of the way.

To the qualified candidate, we offer:

Convenient Store Hours: Monday – Friday, 8:00AM to 6:00PM, and Saturday, 8:00AM to 3:00PM (37.5 hour work week, no Sundays and an additional day off during the week)
Working every other Saturday is required for this position and flexibility to start earlier or later as needed.
The pay range for this role is $20.20/hr.-$25.85/hr. , and will be determined based on experience and location
Monthly Incentive Plan based on your individual performance
Comprehensive health benefits package
Over 3 weeks of paid time off accrued during the first year
Paid time off to volunteer
Tuition reimbursement
401(K) plan with company match
Complimentary AAA Premier level membership

What you’ll do:

Consistently up-sell/cross-sell AAA products including new memberships, credit cards, and insurance referrals
Plan domestic travel vacations (car rentals, hotels, vacation packages, maps, tour books and triptiks)
Lead, guide and direct the daily operations of the Retail Store, including administrative and associate-related issues in the absence of the Retail Manager
Answer incoming overflow calls for Roadside Assistance during high call volumes, as needed
Serve as backup to the cashiers

What we are looking for:

Have a high school diploma/GED
Minimum of two (2) years of sales/customer service experience in a cash handling position
Have effective communication skills, written and oral
Proficient computer skills including the ability to multitask in several websites and programs
Accurate math skills and the ability to read maps and geography knowledge a plus

AAA Club Alliance (ACA) is an equal opportunity employer.

Our investment in Diversity, Equity, and Inclusion: At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color , gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.

Job Category: Sales
Health insurance


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