SALES ASSOCIATE

JOB DESCRIPTION

JOB TITLE:

Sales Associate

REPORTS TO:

Store Manager

STATUS:

Hourly

BASIC FUNCTIONS:

Customer Service

RESPONSIBILITIES:

Support the customer service initiative through the ASSIST program.
Responsible to solve customer problems.
Assist in floor moves, merchandising, display maintenance, and housekeeping.
Create and maintain compelling merchandise presentations per the company guidelines
Ensure merchandise pricing is complete and accurate.
Read, comprehend and complete markdowns.
Assist in conducting audits of assigned areas as needed.
Accomplish assigned tasks in a timely manner.
Responsible for promoting a safe and secure environment in the store.
Accountable for protecting the company’s assets by understanding and following inventory and management controls.
Expedite front lines, direct flow of customers, and ensure that each customer receives outstanding customer service.
Maintain orderly appearance of register area and keep supplies stocked.
Monitor the fitting rooms if that is appropriate with your store.
Read, count, and write to accurately complete all documentation.

QUALIFICATIONS:

Previous retail sales experience preferred, but required.
Ability to communicate effectively with customers.
Ability to work as a team player in a fast paced environment, handling multiple tasks and quickly learning new procedures.

DEMANDS OF THE POSITION AND CONDITIONS OF EMPLOYMENT:

§ Professional demeanor

§ Work a flexible retail schedule including evenings, weekends, and

holidays.

§ Must be able to stand for long periods of time.

§ Excellent sales, communication, interpersonal and follow-through skills


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