Office Coordinator II – GI

SHIFT:
Day (United States of America)

Seeking Breakthrough Makers Children’s Hospital of Philadelphia (CHOP)—named America’s 2022 Best Large Employer by Forbes—offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation. At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career. CHOP’s Commitment to Diversity, Equity, and Inclusion CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children. We strongly encourage all candidates of diverse backgrounds and lived experiences to apply. A Brief Overview This role provides advanced administrative and clinical management support. What you will doPerform advanced administrative tasks including triage calls, coordination and scheduling. Assist with complex patient services including scheduling appointments, check outs, sending documentation and contacting appropriate stakeholders. Respond to complex inquiries and assist stakeholders according to procedures. Manage records including charts, files, and correspondence according to procedures. Assist with the maintenance of systems, procedures, and methods for record keeping and reporting. Schedule and provide administrative support for meetings, interviews, committees, conferences and calendars. Prepare presentations, letters, reports, memoranda, and related materials. Oversee office supplies for the department. Assist with new hire process and employee support including timekeeping. Other duties and administrative support projects as required. Education QualificationsHigh School Diploma / GED Required Experience QualificationsAt least three (3) years progressively responsible administrative support in an academic, scientific or office setting Preferred Skills and AbilitiesBasic knowledge of medical terminology and protocols Basic knowledge HIPAA regulations Intermediate proficiency with electronic medical record software (EPIC) Intermediate proficiency with word processing software (Microsoft Word) Intermediate proficiency with spreadsheet software (Microsoft Excel) Basic proficiency with presentation software (Microsoft PowerPoint) Excellent verbal and written communications skills Excellent interpersonal skills Excellent organizational skills Strong time management skills Solid conflict resolution skills Ability to maintain confidentiality and professionalism Ability to work independently with minimal supervision Ability to work with and relate to people at all levels To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, professionals working onsite—at any CHOP location, for any portion of time—must be vaccinated for COVID-19. Learn more. CHOP also requires employees who work in patient care buildings to receive an annual influenza vaccine. Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed. EEO / VEVRAA Federal Contractor | Tobacco Statement


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