Medical Front desk Manager

Job Description:
The Rittenhouse Women’s Wellness Center, www.RWWC.com is looking a Medical Office Front desk Manager. Responsibilities listed below. Balanced schedule; higher earnings; educated and professional patient base; extremely professional and pleasant work environment.
Reports To: Practice Director
Description of Medical Practice: Growing, 10-year-old women’s primary care and gynecology practice with a beautiful office located in the prestigious Rittenhouse Square area of Philadelphia. Practice environment is characterized by a high commitment to exceptional patient care, spending appropriate time to get to know your patients, EMR system, a patient base of professional women (over 85% have college degrees or higher and are employed; 10% are current college or graduate students). Our staff includes registered dieticians, PhD. Psychologists, Nurse Practitioners and Aestheticians. Our other staff includes medical assistants, front desk receptionists and a marketing/communications director. Our employees pride themselves in improvement and efficiency, and office harmony.
Requirements: Minimum 3 years medical office/EMR experience.
eClinicalWorks experience preferred but not required.
Responsibilities:
· Scheduling and coordinating office schedule and patient appointments through ECW.
· Checking in patients, verifying insurance, records requests, collecting payments.
· Operate multi-line phone system.
· Medical assisting coverage including but not limited to, vaccinations, vital signs, stocking rooms etc.
· Develop and maintain superior levels of patient satisfaction through the continuous process of high-quality service.
· Resolves patient problems quickly, efficiently, and courteously.
· Maintained effective communication with all staff.
· Daily cash reporting.
· Assist in training and new office employees.
· Assist manager as directed.
· Maintains patient confidence as set forth by HIPAA and protects organization reputation by keeping information confidential
· Wears the proper uniform at all times.
Job Type: Full-time
Pay: $18.00 – $20.00 per hour
Benefits:

Health insurance
Life insurance
Paid time off

Schedule:

8 hour shift
Weekend availability

Experience:

EMR systems: 1 year (Preferred)

Shift availability:

Day Shift (Required)
Night Shift (Required)

Work Location: One locationHealth insurance


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