Why Nerd Street?
Nerd Street provides an opportunity for gamers to gain experience in competitive esports competitions and the home to a community of like-minded amateur competitors. Our product offering includes facilities, event management, and broadcast production with an underlying software framework that ties it all together. We’re helping to build the infrastructure of esports. And we’re looking for talented, high-energy team members who can collaborate in a professional-minded, high-paced environment.
The Technical Administrator role will work closely with the IT Manager and the Head of Venues at Nerd Street to provide Information Technology support for all Nerd Street entities including various Localhost facilities. This is a 90% onsite and 10% remote working role. The primary onsite location will be our flagship location in Center City Philadelphia.
What You’ll Do
Provide end user support such as troubleshooting & account management on a daily basis
Equipment upgrades and maintenance on all Nerd Street/Localhost equipment
Provide tournament support which includes setup, configuration, inventory, etc.
Networking support and configuration
Administration of firewalls, load balancers, routers, switches, and other network equipment
Perform equipment and software inventory audits as needed; ship and receive employee equipment
SaaS onboarding and offboarding
Carefully handle sensitive and confidential information
Identify areas of the infrastructure for optimization
Create detailed procedure documentation
Troubleshooting voice and other IT issues as needed
Be available and perform duties on evenings and weekends
Other duties and responsibilities as assigned
2+ years experience in PC support/network administration and support roles
Working knowledge of network technologies such as TCP/IP, DNS/DHCP
Experience with LAN’s, VPN, firewalls, load balancers, Wi-Fi access points
Experience with network management tools and troubleshooting
A+ certification or 1+ years of relevant work experience
Bonus Points If…
Bachelor’s degree level in Computer Science or equivalent technical discipline
Netgate pfSense firewall and/or Unifi hardware and configuration experience
Experience in Esports and video games
2+ years of A+ related work experience
Network+ certification or relevant work experience
IT Asset Life-Cycle Management
The following benefits will be available once Full-Time employment is offered.
Generous Paid Time Off
Competitive Benefits Package – Medical, Dental, Vision, Life
Paid Parental Leave
Sounds like something you’re interested in? Come Join the Nerds!
Equality – We are accessible to anyone interested in gaming and esports, and diligently work to create an industry that is equitable to all.
Authenticity – We are true to the communities we serve, the competitions we run, and the games we play.
Progression – We push ourselves to be better than yesterday. We believe that every opportunity is a chance to grow.
Collaboration – We work together, which allows us to innovate in a way that others cannot.
Quality – We strive for the highest standard in experience and excellence.
Equal Employment Opportunity
Nerd Street and it’s affiliate brands does not discriminate against any employee or applicant in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status, disability or any other characteristic protected by law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.