HOUSEKEEPER/ROOM ATTENDANT

Summary

As a Room Attendant, your contribution helps ensure guests an enjoyable and comfortable stay. A Room Attendant is primarily responsible for maintaining clean and attractive guest rooms, hallways and public areas in the hotel. Room Attendants service guest rooms daily in accordance with hotel procedures, stock carts with room supplies, replace bed linens and replenish guest room supplies while following company standards and safety/security procedures. In some instances this role would also be responsible for conducting ‘deep cleaning’ activities within the guest room in conjunction with preventative maintenance tasks.
Seeking Room Attendants who can work 9:30am-6pm Shifts AND/OR 10am-6:30pm shifts. Days off will be flexible between Tuesday and Friday (consecutive 2 days off) – Must work on weekends.

Thoroughly clean and restock the required number of guest rooms per shift
Clean, dust, polish and vacuum to make sure guest rooms and bathrooms meet hotel standards
Change linens and make guest beds
Restock all guest room supplies
Remove all trash and dirty linen from guest rooms
Clean and sanitize public area spaces as assigned
Approach all encounters with guests and colleagues in a friendly, service-oriented manner
Comply at all times with Hyatt’s standards and regulations to encourage safe and efficient hotel operations; including wearing the proper uniform and personal protective equipment
Perform other tasks/jobs as assigned by a leader

Qualifications

A true desire to satisfy the needs of others in a fast paced environment
Previous cleaning/housekeeping experience preferred
This position requires strong attention to detail
The ability to communicate effectively with guests and team members verbally and/or in written form with basic English communication skills
Ability to work a flexible schedule, including weekends and holidays
Ability to withstand continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25 pounds
Ability to lift or move up to 50 pounds occasionally
Ability to stand and walk for an entire shift and perform repetitive motions


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