The Overnight GPS Senior Specialist plays a key role in building operations, providing constant visual surveillance to help secure and maintain the premises during the overnight hours, as well as to ensure the safety and protection of the collection and the Foundation’s buildings and grounds.
The GPS Senior Specialist provides a best-in-class experience to every person who works in and visits our institution. This includes engaging guests in conversation about the collection and the Foundations history, answering questions, enforcing rules, looking out for suspicious behavior, and maintaining the integrity of our back of house spaces and processes. Guest and Protection Services Senior Specialists are part of a team that are truly the face of the Barnes Foundation and work under the direction of the Assistant Director of Guest and Protection Services to ensure a visit to the Barnes is informative, friendly, respectful and safe.
Established in 1922 as an educational institution, the Barnes Foundation carries out its mission by promoting appreciation of the arts and horticultural science, through the preservation, presentation, and interpretation of the collections of Albert C. and Laura L. Barnes.
Celebrated for its exceptional breadth, depth, and quality, the Barnes Foundation’s art collection includes works by some of the greatest European and American masters of impressionism, post-impressionist, and early modern art, as well as African sculpture, Pennsylvania German decorative arts, Native American textiles, metalwork, and more.
The Barnes Foundation engages diverse audiences through its exceptional collections and high-quality programs that reflect a broad range of periods and cultures and build on the founders’ innovative educational vision of transforming lives through the arts and horticulture.
Job Specific Competencies:
Senior Specialist Level Competencies
Oversees the safety and protection of the Foundation’s collection, property and grounds by enforcing Foundation rules and regulations.
Upholds all Barnes communication and protection response policies.
Operates in the Console, Staff Entry, Loading Dock:
Monitors the building and collection utilizing CCTV.
Manages points of entry/exit throughout the building via a computer-based access control system. Experience with Access Control a plus.
Communicates with staff/visitors by way of intercom to determine if access is authorized.
Ensures proper protection protocols are maintained on overnight shifts including building lockdown and reopening procedures.
Conducts continuous tours of both the interior and exterior of the building, inspecting areas for potential hazards, mechanical failures, and other abnormalities.
Completes required reports, logs, and journals as needed.
Reports information to supervisors for any issues or concerns that have significance and require attention.
Maintains working knowledge of the building layout and grounds. Ability to observe and report out of the ordinary circumstances based on working knowledge.
Supports other Guest and Protection Services staff in their duties.
Ensure that the building and grounds are safe for visitors and guests.
Advise staff of issues or concerns pertaining to safety, security, operations and/or general building concerns.
Continuously expand personal and required knowledge of facility including services, collection, exhibitions, safety, protection and actively participating in trainings.
Skills and Knowledge:
Two (2) to three (3) years of any combination of training or experience in customer/guest services, hospitality, event management, or protection services.
High School diploma or equivalent education and experience.
Demonstrates strong attention to detail with excellent observational and reasoning skills.
Ability to be a calm presence during periods of high volume, stress, or unusual events.
Proficiency in digital tools including patrol scanning devices, modern communication tools, and building security and access control systems.
Ability to understand and apply a significant amount of detailed information. Shows a demonstrated ability to multi-task.
Knowledge or interest in art, protection and safety. Art background/interest a plus.
Must be able to engage guests in conversational English, bilingual or multilingual skills a plus.
Must have a pleasant demeanor and a genuine interest in communication with members of staff and the public.
Outgoing personality with excellent interpersonal skills.
Possess good conflict resolution skills.
Must have a flexible schedule with the ability to work weekends and holidays.
Competitive Benefits Include: Group health, dental and vision insurance; flexible spending accounts; short- and long-term disability and group life insurance; 403(b) with matching contributions; Employee Assistance Program; voluntary benefits; as well as paid vacation, personal time, sick time and holidays.
Please include a cover letter and an updated resume with your application.
The Barnes Foundation is an Equal Opportunity Employer and we’re committed to diversity and equal opportunity in our recruitment and hiring. Qualified candidates of all backgrounds are welcome and encouraged to apply for this position. Employees have rights under other laws including, but not limited to, the Family and Medical Leave Act and the Employee Polygraph Protection Act. We participate in E-Verify.