Crew Member – Ice Cream Ambassador

In Philadelphia, our Team Jeni’s Ambassadors have the opportunity to earn an average of $19.90 per hour!*
*This is an estimate of hourly earnings. It is based on the 2022 base pay rate, plus 2021’s hourly tip average. 2022 actual customer tips may vary.
If the average hourly earnings of an Ambassador are less than $15 per hour in a two-week pay period, Jeni’s will add the difference to the person’s paycheck so that their average hourly earnings reach $15 per hour for that pay period.
Jeni’s Splendid Ice Creams is searching for Ambassadors to join our Fishtown team.
At Jeni’s, we’re devoted to making better ice creams and bringing people together. Our scoop shops are at the heart of how we serve this mission. They are where we offer the ice creams we work so hard to build from the ground up—where people come together to share joy and conversation. We love people. We love ice cream. We view ice cream as a form of art.
As an Ambassador, you will:

Serve the ice cream Time magazine calls “the best in America”
Gain valuable real-world business and entrepreneurship experience
Work in an environment oriented around serving each other and making people’s day
Have opportunities for growth within a growing company
Receive competitive compensation

Qualities of an Ice Cream Ambassador (also known as a scoop shop employee):

Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
Familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
Available to work weekends, late nights (past 11 p.m.)
Provide consistent, world-class service to every single customer
Reliable, on time, and ready to hustle for every shift
Committed to the well-being of their shop team, their community, and the environment around them

About Jeni’s Splendid Ice Creams:
Founded by Jeni Britton Bauer in 2002, Jeni’s Splendid Ice Creams is a B Corporation headquartered in Columbus, Ohio, with scoop shops in over ten cities across the country, making it possible for members of Team Jeni’s who are interested in developing their careers, or transitioning to a new city, to have meaningful opportunities to learn, grow, and explore.
While upholding rigorous safety and cleanliness standards has always been part of how we operate at Jeni’s, due to Covid-19 we have added additional measures in our scoop shops to optimally support the safety and health of our employees and customers.
Our Ambassadors make a difference in their shop, their community, and in how they partner with their team and serve their customers. If this opportunity sounds delicious to you, please apply.
Jeni’s is an equal opportunity employer. Said our way, we love and honor differences, and we love sharing common values such as talent, hustle, guts, resilience, and empathy. Our differences are a primary source of our team’s strength and we crave having a team rich with diversity which is creativity and art in its human form.
Job Type: Part-time
Pay: From $7.25 per hour

401(k) matching
Employee discount
Flexible schedule
Food provided
Paid sick time
Paid training
Referral program

Restaurant type:

Quick service & fast food restaurant


Day shift
Evening shift

Weekly day range:

Weekend availability

Work Location: One location






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