Admissions Representative, Magee

Today, Jefferson Health and its network of hospitals and physician practices serve patients throughout the Delaware Valley. We have a robust network of 18 hospitals, 3500 physicians, 9600 nurses, 3,876 licensed beds, and physician practices throughout the counties of:

Bucks
Camden
Gloucester
Montgomery
Philadelphia

We are Philadelphia’s second largest employer, and nationally ranked by US News & World Report in seven specialties including #2 Ophthalmology (Wills Eye), #9 Rehabilitation (MossRehab), #10 in Orthopedics (Rothman Orthopaedics at Jefferson Health, Philadelphia Hand to Shoulder Center, 3B Orthopedics, the Abington Orthopedic & Spine). Whether you’re in the city or the suburbs, Jefferson Health provides the exceptional care you expect – close to home or work – through our broad family of primary care physicians and specialists. Jefferson Health is home to nationally ranked experts who provide a personalized care plan for you. Sidney Kimmel Cancer Center – Jefferson Health is one of only 70 NCI-designated cancer centers in the country. With more than 30,000 employees, we are the largest health system in the Philadelphia region by total licensed beds. And our work to improve lives is never done.
In keeping with Jefferson’s Mission, We Improve Lives, it is our goal to recruit, retain, develop and reward highly-qualified employees. If you are enthusiastic, caring and dedicated to service excellence, we invite you to consider joining Jefferson. Jefferson encourages its employees to expand their knowledge and develop their careers through growth opportunities and continuing education.

Culture
We are a creative and collaborative team dedicated to outstanding professional work on behalf of our patients. Our goal is to meet our patients’ needs and help them advocate for themselves and their family members. We believe our place in the community is as a healer, an activist, and a trusted friend. We perform our duties with empathy and compassion as we serve the needs of the underserved population of North Philadelphia. While we do have an academic component to our work, we strive to be community doctors who take pride in serving others. Join us…make a difference.
Essential Accountabilities:

Primary responsibility for all patient scheduling functions at the riverfront.
Contacts and schedules patients for outpatient evaluations and treatments.
Coordinates initial appointments with inpatient case managers.

Other Accountabilities:

Collaborates and coordinates with the day hospital coordinators to complete patient’s schedule.
Collaborates with the therapy manager and the main hospital staffing coordinator to ensure appropriate staffing levels to meet the volume of patient referrals.
Consults with the front desk supervisor and/or therapy manager regarding any highly unusual requests or needs.
Communicates with the individual therapists regarding any changes to their schedule.
Re-schedules and alters patient schedules dependent on cancelations and other interruptions.
Maintains schedule for all therapists for outpatient.
In the event a therapist “calls out”, makes adjustments to the schedule to ensure that all coverage needs are met. May request coverage assistance from the main hospital. Works with therapists to manage coverage needs. Consults with therapy manager when needed.
Maintain shuttle list.
Informs Magee physician if unable to reach patient.
Assists with initial registration insurance verification intakes and payments as needed.
Provides all other duties as assigned.

Primary Customers or Key Working Relationships:

Interfaces with patients and families regarding schedules, transportation arrangements, and other logistical issues.
Works collaboratively with therapy manger, program director, front desk supervisor, and day hospital coordinator to ensure appropriate staffing levels to meet changing needs.
Interacts with all therapists at the Riverfront, the scheduler, and supervisor at the main hospital regarding staffing requirements.
Consults regularly with front desk supervisor and therapy manager regarding unusual requests or needs.

Education:
High School Graduate

Experience:
1) Experience in health care field with knowledge of hospital systems.
2) Experience in computer operations. EPIC experience is a plus.

DEPARTMENT SPECIFIC COMPETENCIES:
1) Strong organizational skills.
2) Strong interpersonal skills.
3) Good conflict management skills.
4) Ability to set priorities but flexible in changing to meet patient need.
5) Ability to communicate clearly verbally and in writing.
Covid Vaccination is a requirement for employment at Jefferson for employees working at Jefferson’s clinical entities or at the University. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.
Jefferson includes Thomas Jefferson University and Jefferson Health, a dynamic university and health system with broad reach across the Delaware Valley. Jefferson is the second largest employer in Philadelphia and the largest health system in Philadelphia based on total licensed beds.
Through the merger of Thomas Jefferson University and Philadelphia University in 2017, our University includes ten colleges and four schools. We are an NCAA Division II university and an R2 national doctoral university offering undergraduate and graduate-level programs that provide students with a forward-thinking education in architecture, business, design, engineering, fashion and textiles, health, medicine and social science.
Jefferson Health, the clinical arm of Thomas Jefferson University, has grown from a three-hospital academic health center in 2015, to an 18-hospital health system through mergers and combinations that include hospitals at Abington Health, Aria Health, Kennedy Health, Magee Rehabilitation and Einstein Healthcare Network. We have over 50 outpatient and urgent care centers; ten Magnet®-designated hospitals (recognized by the ANCC for nursing excellence); the NCI-designated Sidney Kimmel Cancer Center (one of only 70 in the country and one of only two in the region); and one of the largest faculty-based telehealth networks in the country. In 2021, Jefferson Health became the sole owner of HealthPartners Plan, a not-for-profit health maintenance organization in Southeastern Pennsylvania. We are the first health system regionally to create an aligned payer-provider partnership.
Jefferson’s mission, vision and values create an organization that attracts the best and the brightest students, faculty, staff, and healthcare professionals, as well as the most visionary leaders to drive exceptional results.

OUR MISSION: We improve lives.
OUR VISION: Reimagining health, education and discovery to create unparalleled value
OUR VALUES: Put People First, Be Bold & Think Differently and Do the Right Thing

As an employer, Jefferson maintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.


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